University of Hawaii Departmental & Organizational Username Request Help/How-To


Topics




Updating Information


Step 1: Navigate to https://www.hawaii.edu/its/id/ and click on Manage Username within the navigation bar at the top or under the Managing Your Departmental/Organizational UH Usernames section header.


Step 2: If you are the owner or an authorized user of a Departmental/Organizational UH Username, log in with your personal UH username and password.

Note: Do not log in with the Departmental/Organizational UH Username's credentials.


Step 3: After logging in, you will see a listing of all Departmental and Organizational UH Usernames you manage. In this example, our Departmental/Organizational UH Username is 'testdep'. Click on the Departmental/Organizational UH Username you would like to manage. If you manage many Departmental/Organizational UH Usernames, use the search box to narrow down your results. The search box accepts asterisks as wildcards (e.g., searching ‘dept*’ will return ‘dept1’, ‘dept2’, etc.).

Note: Managing Departmental/Organizational UH Usernames is restricted to owners and authorized users. If you do not see the Departmental/Organizational UH Username you would like to manage listed, you may lack permission to make changes to that account.


Step 4: After selecting a Departmental/Organizational UH Username to manage, you will see information about the username, such as the display name and a list of all authorized users. The current owner of the Departmental/Organizational UH Username is adjacent to the selected radio button, while all other authorized users are displayed next to the empty radio buttons. At the bottom of the page, click on Update Username.


Step 5: After clicking Update Username, you can make changes to your Departmental/Organizational UH Username. Changes to information about the username can be made under the Update Username Information for Username section; the reason for the update can be placed within the Reason for requesting UH Username field.

Possible changes include:

  1. Departmental/Organizational UH Username (only if the new desired username is valid and available)
  2. Department Name associated with Departmental/Organizational UH Username
  3. The campus the Departmental/Organizational UH Username is associated with
  4. The Departmental/Organizational UH Username's display name

After all desired changes have been made, click Submit Request at the bottom.

Note: Multiple changes can be made before clicking Submit Request.