University of Hawaii Departmental & Organizational Username Request Help/How-To


Topics




Cancel Username Request


Step 1: Navigate to https://www.hawaii.edu/its/id/ and click on Manage Username within the navigation bar at the top or under the Managing Your Departmental/Organizational UH Usernames section header.


Step 2: If you are the owner or an authorized user of a Departmental/Organizational UH Username, log in with your personal UH username and password.

Note: Do not log in with the Departmental/Organizational UH Username's credentials.


Step 3: After logging in, you will see a listing of all Departmental and Organizational UH Usernames you manage. In this example, our Departmental/Organizational UH Username is 'testdep'. To view requested Departmental/Organizational UH Usernames that are awaiting creation, click on Pending.


Step 4: After clicking on Pending, you will see a listing of all outstanding Departmental and Organizational UH Usernames requests you submitted. In the figure below, 'jonnydep' is a Departmental UH Username that has not yet been created. Select the Departmental/Organizational UH Username corresponding to the request you would like to cancel. If you have many outstanding requests, use the search box to narrow down your results. The search box accepts asterisks as wildcards (e.g., searching ‘dept*’ will return ‘dept1’, ‘dept2’, etc.).


Step 5: After selecting a Departmental/Organizational UH Username, you will see information about the requested account. To cancel the request, click Cancel Request at the bottom.