University of Hawaii Departmental & Organizational Username Request Help/How-To


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Request a Departmental/Organizational UH Username


Step 1: Navigate to https://www.hawaii.edu/its/id/ and click on either Request Departmental UH Username or Request Organizational UH Username within the navigation bar at the top or under their respective sections.

Note: Departmental UH Usernames are typically requested for departmental usage (e.g. communications of department emails with one shared account) and must be renewed annually to stay active. Organizational UH Usernames are typically requested to allow Registered Independent Organizations (RIOs) and Registered Independent Student Organizations (RISOs) to represent their organization. Renewal of organizational accounts is dependent on the organization being registered with their respective campus’ student life office.


Step 2: Log in with your personal UH username and password.

Note: Only faculty or staff members are allowed to request a Departmental UH Username.


Step 3: After logging in, fill in the following required information:

  1. Desired Departmental/Organizational UH Username
  2. Name of the department/organization associated with the Departmental/Organizational UH Username
  3. Campus where the department/organization is based
  4. Display name of the Departmental/Organizational UH Username (this will be the name displayed on outgoing emails for the requested account)
  5. Reason for requesting the Departmental/Organizational UH Username
  6. (Optional) Add authorized users by inputting their UH Username and contact phone number. Then, click Add User.


Step 4: After filling the required information, accept the policy agreement by clicking on the small check box next to I accept. Click Submit Request to send in the Departmental/Organizational UH Username request.