Service Rate Schedule for Manoa Campus Only

BILLING POLICY

Since July 1, 2001, ITS Telecommunications ceased accepting federally funded accounts to pay for monthly recurring Telecom equipment and rental charges. Thus, federally funded accounts cannot be charged or billed by ITS Telecommunications for Telecom Equipment provided by us. Please see memo for details.

CONTENTS

MONTHLY RECURRING SERVICE AND EQUIPMENT CHARGES

- Effective July 1, 2013

TELECOMMUNICATIONS SERVICE CHARGES

    Voice and Data Service, Primary Number.....................$19.00
    Voice Service, Soft Number.....................$16.00
    Voice and Data Service, Extension.....................$13.00

TELEPHONE SET CHARGES

    Analog Sets......................$1.00

    VoIP Sets (1210,1220,1230,1120,1140)......................$1.00

TELEPHONE FEATURE CHARGES

    Call Forwarding (Off-Campus)........................$2.00
    Voice Mail........................$4.00
    External Bell........................$3.00
    Alarm Circuit and Jack........................$2.00
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SERVICE, INSTALLATION, AND MISCELLANEOUS EQUIPMENT ONE-TIME CHARGES

- Effective July 1, 2013

VOICE


    INSTALL

      New Line or Extension and Jack...............$500.00
      New Line or Extension to Existing Jack...............$175.00
      Alarm Circuit and Jack...............$500.00
      New Off Premise Line (PLUS Additional Carrier Charges)$125.00

    MOVE

      Present Line to New Jack...........$500.00
      Present Line to Location with Existing Jack...........$150.00
      Relocate Jack w/ no Additional Wiring...........$150.00

    CHANGE

      Telephone sets
        VoIP to Analog......................$150.00
        Analog to VoIP......................$150.00
        VoIP to VoIP......................$150.00
        Analog to Analog......................$150.00
        Analog to Analog/VoIP to VoIP (Customer Pick Up)...$62.00

      Miscellaneous Equipment
        Line Cord (Customer to Pick Up)..............No Charge
        Handset Cord (Customer to Pick Up)..............No Charge
        Desk Phone to Wall Mount Phone.................$60.00

      Line Numbers
        Primary Number.......................$62.00

      Appearance/Features
        Appearance of Lines and/or Features on Digital Sets....................No Charge

    TELEPHONE SOFTWARE FEATURES

      Add, Change or Delete....................No Charge
        Class of Service, Forward on Busy, Forward No Answer, Hunting,
        Pick-up Group, Authorization Codes, Call Forward Off-Campus

    VOICEMAIL

      Add, Change or Delete Voice Mailbox................No Charge

    DISCONNECT

      Telephone Line, Extension, or Soft Number...........No Charge
      Remove Jack.............$200.00

    DISMOUNT/REMOUNT

      Temporary Removal of Jack/Wiring and Reinstallation of Jack/Wiring......................$225.00

DATA


    INSTALL

      New Data Jack......................$500.00
      Wireless Access Point (AP135 a/b/g/n with Injector, Extender, Activation and New Data Jack)......................$850.00

    ACTIVATE

      With UHNet 10/100 MB and Gigabit Switch Port......... $50.00

    MISCELLANEOUS

      Disconnect data jack from UHNet....................No Charge
      Patch Cord....................No Charge
      Move UHNet connection to another jack
        -within the same building....................No Charge

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