InCommon Certificate Program
Information Technology Services (ITS) has set up a contract with InCommon/Internet2 to
participate in the InCommon Certificate Program for the University of Hawaii
(UH) System. Sectigo (formerly Comodo) is the designated certification authority
for these licenses. Any UH Department in need of an SSL (Secure Sockets Layer)
Certificate using the hawaii.edu domain for UH purposes may participate
in this program at no charge. All certificates are issued for a 1-year duration;
multi-year certs are no longer available.
Certificates Types:
- InCommon SSL Certificate (SHA-2)
Example 1: www.dept.hawaii.edu
- InCommon Multi-Domain (MD) SSL Certificate / Unified Communication Cert (UCC)
Example: dept.hawaii.edu
SANs: www.dept.hawaii.edu, one.dept.hawaii.edu, two.dept.hawaii.edu
(there are no limit to the number of SANs you list)
ITS VS (virtual server) customers: please skip the instructions below and contact
itscs@hawaii.edu directly for your SSL request.
UH Hosted Website Service certs: please contact sladmin@hawaii.edu with your SSL request, providing the information in STEP #2 below ONLY (no CSR is required).
How to request for a UH InCommon SSL Certificate
- Generate your
Certificate Signing Request (CSR) using the following example:
What is a CSR?Organization Name:
Organizational unit:
Country Code:
State or Province:
Locality:
Common Name:
University of Hawaii
(Your Department name here)
US
HI
Honolulu
yourcertname.hawaii.edu
All certs will be issued as SHA-2. - Send the CSR to sladmin@hawaii.edu with the following information:
- Common Name:
- Cert Type:
- SANs (for MD Certs only):
- Issue Date:
- Department:
- Technical Contact Name:
- Technical Contact Email Address:
(issued cert is sent by email; more than one email address can be listed) - Technical Contact Phone#:
- The Certificate will be requested on the issue date listed, however the Certificate Authority
makes the final approval. This can take anywhere from 10 minutes to 1 business day. Once approved, the Technical Contact(s) will receive an email with the certificate info.
Instructions to install the certificate can be found at Comodo Support.
Technical Support
For any technical issues and troubleshooting, please contact Sectigo (formerly Comodo) directly:
- Knowledge Base: https://support.sectigo.com/Com_KnowledgeMainPage
- Submit a ticket: https://sectigo.com/support-ticket
- Phone: (888) 266-6361
- Chat: https://sectigo.com/support
If there are any questions regarding this program, please email sladmin@hawaii.edu.