Holds may be placed on your account due to financial obligations, mandatory academic advising, outstanding documents, etc. Holds that prevent registration (both adding and dropping of classes) must be cleared prior to registering for classes. For more information, please contact the office listed on the hold. Log into STAR to view your holds.
KEY: $ = Financial Hold = Health Clearance Hold
Hold Description | Details | Registration at all campuses | Registration ONLY at the identified campus | Issuance of Official Transcript & Diploma |
Academic Advising Hold | You are required to contact your academic advisor prior to registration. | |||
$ Balance Due | You have a balance due. Please contact your institution’s cashier’s office or email billpayment-l@lists.hawaii.edu. | |||
$ Balance Due Restrictions Apply | You have an overdue balance that is greater than $200. Please contact your institution’s cashier’s office or email billpayment-l@lists.hawaii.edu. | |||
Dean of Students Hold | You must contact your Vice Chancellor for Student Affairs or Dean of Student Services. | |||
Early Admit Hold | As a student in the Early Admit Program, you must contact your advisor. | |||
$ External Collections | You have an overdue balance that has been reported to Williams & Fudge Collection Agency. Please contact 800-551-5572 or email Williams&Fudge@wfcorp.com. | |||
$ Fin Oblig Write Off Acct | You have an old past due balance owed. Please contact your institution’s cashier’s office. | |||
$ Financial Obligation Hold | You have a past due balance. Please contact your institution’s cashier’s office or billpayment-l@lists.hawaii.edu. | |||
$ Financial Obligation-Write Off | You have an old past due balance owed. Please contact your institution’s cashier’s office. | |||
$ Internal Collections | You have a past due balance. Please contact 808-956-6295 or email rkomenak@hawaii.edu. | |||
Int’l Stdnt Hlth Insuranc Hold | As an international student, you must supply proof of health insurance. | |||
Int’l Student Other Hold | As an international student, additional information is needed. | |||
Jump Start Hold | As a student in the Jump Start Program, you must contact your advisor. | |||
Long Term Loan NB Fin Oblig | Long Term State Institutional Loans. Please contact uhloans@hawaii.edu or 808-956-8785. | |||
Meningococcal Vaccine Hold | Meningococcal immunization is required to reside in on-campus student housing. | |||
Military Exempt Verif Hold | Additional information is needed to support your military tuition exemption. | |||
Misc Admission Hold | Contact the Admissions Office for specific information. | |||
Misc Registration Hold | Contact the Records Office for specific information. | |||
$ NB Fin Oblig <=$200.00 | You have an external balance due of $200 or less. Contact information is provided in hold detail. | |||
$ NB NO REGI Fin Oblig >$200.00 | You have an external balance due greater than $200. Contact information is provided in hold detail. | |||
NewStdnt Orientn/Advising Hold | You must attend a new student orientation. | |||
No Local Address Hold | An active local Hawai’i address is required. | |||
Records Office Hold | Contact the Records Office for specific information. | |||
Running Start Hold | As a student in the Running Start Program, you must contact your advisor. | |||
SC Title IX Hold | You have a Title IX-related hold. | |||
$ Send to Collections Hold | You have an overdue balance and have been sent to Collections. | |||
SSN/DOB/Lgal Name Verif. Hold | There is a discrepancy with personal information previously provided. | |||
Success Advising Hold | Contact your academic advisor. | |||
Sys Stdn DisciplinarySanc Hold | You have a system-wide disciplinary hold. Please contact the Associate Vice President for Student Affairs, avpsa@hawaii.edu, (808) 956-8753. | |||
Systemwide Registration Hold | You have a hold that prevents registration at all UH campuses. | |||
Unreturned Keys Fin Ob Hold | Keys were not returned. | |||
Unreturned Univ Property FinOb | Property owned by the University (e.g. laptop, camera) were not returned. | |||
Veteran’s Certification Hold | Contact your Veteran’s Certifying Official for specific information. |