Please view below identified issues that impact general functionalities throughout Banner 9. The issues reported here may be helpful tips and tricks, notifications on new features from Banner 8 to Banner 9, or suggested workarounds while we continue to work on modifications or defects. Once issues are resolved they will be removed from this page.
Favorites with Comma in Description
Favorites, Banner, My Banner and My Links break (user clicks and nothing happens) if the user added an Admin Page or Process as a favorite and the description has a comma (,) in it.
Recommendation: If you encounter this issue, at this point in time, please contact Banner Central (banner-student-functionals@lists.hawaii.edu) and we will have to request a script run to remove the specific page or process that is causing the issue from your favorites. For more information and visuals, please review the document below.
Favorites with Comma in Description
Posted on 08/13/2020
How do I resolve the following error message, "Your user account is in EXPIRED status. Attempting to processing jobs will fail."?
This error message indicates that your Oracle password has expired. To reset your Oracle password:
- Login to Banner 9 with your UH username and password.
- Access GUAPSWD Oracle Password Change page.
- In the "Oracle Password" box, enter your current Oracle (Banner 8) password. If you are unsure or cannot remember your Oracle password, email banner-reset@lists.hawaii.edu.
- In the "New Oracle Password" and "Verify Password" boxes, enter a new Oracle password.
- Click on "Save."
- Logout of Banner 9.
When you return to Banner 9, you will be able to access and process jobs.
Posted on 01/24/2019
ERROR MESSAGE: YOU ARE RUNNING WITH A QUERY ONLY ROLE
If you are receiving this message on a page that you normally have update access to, you may have previously opened (and not exited out of) a page that you only have query access. You will need to return to that query only page and click X to exit out of the page, then return to the page you want to perform the update.
Posted on 10/29/2018
FILTERING
Advanced Filter
You are able to use an Advanced Filter option when conducting your search. Instead of using the %, <, >, etc., you may used the Advanced Filter options.
Posted on 10/17/2018
Clear All
Selecting the "X" in the top right corner or "Clear All" is canceling the entire filter. This will return all values possible. When you conduct a filter, the filter bar will always display.
Posted on 10/17/2018
DATE FIELD
Auto-Date Conversion
Banner 9 accepts dates entered with a minimum of 5 digits but may convert them incorrectly without error.
Posted on 10/17/2018
GOAMTCH
The Gender field accepts a lower case "f" for female but errors out when entering "m," for male. This field will only accept "Male," or through using the drop down.
Posted on 10/17/2018