ALERTS

Zoom is experiencing technical issues and users may not be able to connect.

Incident started at 4/16/2025 9:15 AM

4/16/2025 12:30PM UPDATE:
Zoom has indicated that all services have been restored.
If you are still having connection issues, Zoom recommends to flush your DNS cache and then reconnect. Below are the suggested steps from Zoom:
-For Windows open a command prompt and type "ipconfig /flushdns"

-For Mac open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"
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4/16/2025 10:30AM UPDATE:
Zoom has indicated that service has been restored and is in the process of monitoring the situation.
Zoom suggests users flush their DNS before attempting to reconnect, but may still produce errors.
UH users with an immediate need for video conferencing can make use of Google Meet (meet.google.com) available using their Google@UH accounts.
​​​​​​​Next Update 12:30PM
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4/16/2025 10:30AM
Zoom is still experiencing issues and user may be unable to connect.
Zoom has identified the issue impacting services and has indicated they are in the process of restoring service.
Zoom suggests users flush their DNS when attempting to reconnect, but may still produce errors.
UH users with an immediate need for video conferencing can make use of Google Meet (meet.google.com) available using their Google@UH accounts.
​​​​​​​Next Update 11:30AM
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4/16/2025 9:15AM
When attempting to connect to Zoom.com 'Bad Gateway' or other errors my present, and Zoom Clients may show a spinning 'Connecting' status.
Zoom has acknowledged the problem and advise they are troubleshooting - status.zoom.us
UH users with an immediate need for video conferencing can make use of Google Meet (meet.google.com) available using their Google@UH accounts.
​​​​​​​Next Update 10:30AM