We’re here to assist you with questions about your student account.
Cashiering staff at any university campus cashier office can provide you with student account information, collect payments for tuition and fees and other miscellaneous campus charges, disburse refunds and process financial aid proceeds.
Students may view their Account Summary through the MyUH portal and even authorize parents or other payers to access and view their student account.
For questions about applying for financial aid, your aid award eligibility or status, please contact your home institution Financial Aid Office.
For questions about repayments of Student Loans, click Here for the Student Loans and Collections page.
Sign up For Direct Deposit e-Refunds!
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Manually Scroll down or click on a topic below for more information:
- 1098T Tax Information
- Accounts Receivables/ Collections
- Billing and Payment Deadlines
- Employee Tuition Waivers
- Financial Aid Credit Balances
- Military Information
- Online Services
- Tuition and Fee Schedule
- Tuition and Fee Payments
- Tuition and Fee Refunds
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1098-T Tax Information
The 2023 1098-T is currently available online. To view this form, please login to the MyUH Portal.
Prior to 2018 your 1098-T included an amount in Box 2 that represented the qualified tuition and related expenses (QTRE) the University of Hawai’i BILLED to your student account for the calendar (tax) year. Due to a change to institutional reporting requirements under federal law, beginning with tax year 2018 the University of Hawai’i will instead report in Box 1 the amount of QTRE you PAID during the year.
All students, except nonresident alien students, who attended a University of Hawai’i campus for credit classes during the 2023 calendar year and paid for qualified tuition and related expenses or received a scholarship or grant will be able to view and download their Form 1098-T. Forms will be provided by the end of January 2024. This form will serve as reference in assisting students to determine their eligibility for either the American Opportunity or Lifetime Learning Credit.
The Form 1098-T is a federal tax form which colleges and universities are required to issue in reporting qualified tuition and related expenses paid by each student (except for nonresident alien students) and the scholarships and grants awarded to each student for the calendar year.
Form 1098-T is informational only. Receipt of the Form 1098-T does not indicate eligibility for the tax credit.
Additionally, please note the following:
- The Internal Revenue Service (IRS) does not require taxpayers to submit Form 1098-T when filing tax returns.
- The education tax credit amount that each person can claim should be based on each person’s personal payment records.
- Professional tax advisors should be consulted. Students and parents are advised to use personal financial records to determine the qualifying amount for tax purposes,
- The University will not determine if a student qualifies for the tax credit or supply tax advice.
The following are brief explanations of each of the tax credits.
American Opportunity Tax Credit
The American Opportunity Tax Credit (AOTC) is a credit for qualified education expenses paid for an eligible student for the first four years of higher education. You can get a maximum annual credit of $2,500 per eligible student.
Lifetime Learning Tax Credit
The Lifetime Learning Credit allows a maximum credit of up to $2,000 for eligible expenses paid during the calendar year. The Lifetime Learning tax credit applies to students in undergraduate, graduate and professional degree programs and to students enrolled in coursework to acquire or improve job skills. Students who are not eligible to claim the American Opportunity tax credit may be eligible to claim the Lifetime Learning tax credit.
What does this mean for UH students?
A 1098-T form will be generated for all students, except nonresident alien students, who attended a University of Hawai’i campus for credit classes and paid for qualified tuition and related expenses or received a scholarship or grant during the 2023 calendar year. Forms will be available for viewing in MyUH by January 31, 2024. Contact your campus contact person if you need assistance.
How do I take advantage of these benefits?
Please review the IRS Publication 970 and consult with a professional tax advisor to determine if you are eligible for any tax benefits for education and related issues. IRS Publication 970 will also provide information on how to claim these benefits.
Nonresident alien students
If you are a nonresident alien for any part of the year, you generally cannot claim the education credits. However, if you are considered a resident alien of the United States for tax purposes, as defined by the IRS, you may be eligible for the American Opportunity Tax Credit or Lifetime Learning Credit. For additional information, see IRS Publication 970, Tax Benefits for Higher Education. Further information on claiming education tax credits for non-resident aliens can be found in IRS Publication 4152
Sample 1098T Form
Glossary
Electronic Consent
Other Useful IRS Links
Tax Benefits for Education
Publication 970 – Tax Benefits for Education
Form 8863 – Education Credits (American Opportunity and Lifetime Learning Credits)
W9-S Form – Request for Student’s or Borrower’s TaxpayerIdentification Number and Certification
Am I Eligible to Claim an Education Credit?
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Accounts Receivables/Collections
Financial Obligations
All students are expected to meet their financial obligations when due. These obligations include charges for tuition and fees, student loans, library fines, restitution for damaged items borrowed from the University and service charges for dishonored checks. Students who fail to remit payments when due will be subject to the rules and regulations governing delinquent obligations that have been adopted by the University of Hawai’i. An obligation incurred at one campus of the University of Hawai’i system will affect a student’s standing at all other campuses.
The University reserves the right to impose sanctions such as denial of further registration, cancellation of registration, withdrawal of services and withholding of documents such as transcripts and diplomas, notation of the financial obligation on outgoing transcripts, as well as cessation of all rights and privileges which were conferred by the act of registration at all campuses.
Collections
It is the policy of the University of Hawai’i that a student not be allowed to register for a subsequent semester until all past due financial obligations are paid. An unpaid delinquent account balance will result in placement of a hold on the student’s record and may also result in the cancellation of the student’s registration.
The University may not furnish transcripts or diplomas to students who have unpaid financial obligations. Any delinquent account may be referred to the State Tax department for tax setoff, referred to a collection agency or a credit bureau.
By registering for classes, students indicate that they are accepting financial responsibility for payment of charges for educational services. These may include but are not limited to tuition, student activity fees, course and other registration fees, room, meal plans and collection costs that the University of Hawai’i incurs in the collection of unpaid balances.
Returned Checks
Checks tendered to the University of Hawai’i or any department therein, and returned to the maker’s bank for any reason will result in a $25.00 charge and a Hold will be placed on your student account. DO NOT issue a STOP PAYMENT on checks. A stop payment on a check is considered a returned check and is not acknowledged as an official drop from courses or withdrawal from the University.
The University reserves the right to no longer accept check payments for a student account that has had three (3) or more checks returned for any reason.
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Billing and Payment Deadlines
You will not be sent a bill
After you register, your tuition and fee total will appear in your account summary. To view your account summary, log in to the MyUH portal, click on “Review My Charges / Make an Online Payment”, then click on “Click here to access the Student Account Home Page.” Be aware that making changes in your schedule may affect the amount due, so check your account summary each time you make a change.
By registering for classes, you agree that you are accepting financial responsibility for payment of charges for educational services. These charges may include but are not limited to tuition, student activity fees, course and other registration fees, room, meal plans, and collection costs that the University of Hawai’i incurs in the collection of unpaid balances.
Payment Deadlines
All registered students must pay their tuition and fees by the designated deadline for each term. Payment must be RECEIVED at the Cashier’s Office or processed on the web by the appropriate payment deadline.
Registration is not complete until payment for your classes has been processed by the Cashier’s office.
WARNING – Students who fail to meet the payment deadlines MAY be subject to immediate dis-enrollment from all classes. Students who are dis-enrolled from all courses must re-register. Registration will be based on course availability at the time of re-registration.
Each campus establishes its own payment deadlines and cancellation or registration policies. Exact payment dates for each campus and term can be viewed at the sites below:
University of Hawai’i at Manoa
https://manoa.hawaii.edu/registrar/
University of Hawai’i at Hilo
http://hilo.hawaii.edu/uhh/bo/cashier/BillingandPaymentDeadlines.php
University of Hawai’i at West Oahu
https://westoahu.hawaii.edu/financial-aid/payment-deadlines/
Hawai’i Community College
http://hawaii.hawaii.edu/admissions/tuition
Honolulu Community College
http://honolulu.hawaii.edu/registration/payment.html
Kapiolani Community College
http://www.kapiolani.hawaii.edu/admissions/academic-calendar/
Kauai Community College
https://www.kauai.hawaii.edu/payment-deadline
Leeward Community College
http://www.leeward.hawaii.edu/payment-deadlines
University of Hawai‘i, Maui College
https://maui.hawaii.edu/tuition/
Windward Community College
http://windward.hawaii.edu/paying-for-college/tuition-fees/
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Employee Tuition Waivers
All University of Hawai’i employees, and spouses or domestic partners of employees in BU 07, 08, 86 and 87 who register for credit courses offered through any unit of the University of Hawai’i are exempt from the payment of tuition and fees up to a maximum of 6 credits in accordance with Board of Regents Policy 6-11.
Go to https://www.hawaii.edu/ohr/benefits-leave/professional-development/ for more information.
You may also refer to the Employee Tuition Waiver guide.
To use a waiver you must:
- be employed at least 50% FTE
- apply for admission by the appropriate deadline and be admitted as a classified or unclassified student
- obtain authorization to take classes from your supervisor
- register during the late registration period
Waivers may not be used to waive course fees, lab fees, professional fees nor to special funded courses which have insufficient revenue to cover costs.
An administrative fee will be assessed for each summer session and each extension course/term that you registered for.
UH employees at all campuses can apply their tuition waivers online (fall and spring only) after they have registered for their classes. On the “Complete this Registration Session” page, click on the “Use Faculty/Staff Waiver” link. If your waiver is successfully processed, a message will appear that says your account will be updated within 48 hours. The “Check My Registration Status” page also informs you that your tuition waiver was awarded.
If the system is unable to confirm your eligibility, you will get a message and link to the UH Tuition Waiver Form. You must complete this form and take it to any campus business office for processing by your payment deadline.
Tuition waivers for summer session are not online and can be processed at any campus business office.
An employee tuition waiver can be used for a maximum of 6 credits of tuition and fees. You are responsible for paying any additional tuition and fees beyond 6 credits. UH employees using tuition waivers are required to register after the semester begins and are therefore exempt from paying the late registration fee.
Employees who wish to use an employee tuition waiver to pay for classes must register only during the late registration period. Employee tuition waivers cannot be used to pay for registration done before this period. University Board of Regents policy states that faculty and staff may register only after the regular students have had an opportunity to register. If you register before the late registration period, you must pay for your registration. No refunds of tuition and fees will be made. Note: Any registration activity (adds or drops) in MyUH Online before the late registration period will disqualify you from using a faculty/staff tuition waiver.
Employee Spouse and Domestic Partner Tuition Waivers
Spouses and domestic partners of employees in bargaining units 07, 08, 86 and 87 are eligible to use tuition waivers. Conditions for use are the same as for employee tuition waivers. The employee must be employed at least 50% FTE and registration must occur during late registration.
Declaration of employee spouse/domestic partner status for tuition waiver purposes can be made by the employee at MyUH and selecting the ‘My Profile’ tab at the top of the page.
Tuition Waiver Use Deadline
UH employee and spouse/domestic partner tuition waivers are not accepted or processed after the last day of the 50 percent tuition refund period. If you fail to apply the waiver on time, payment will not be made and a financial obligation will be placed on your account.
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Financial Aid Credit Balances
The University begins disbursing financial aid to the student account no earlier than ten (10) days before the start of each semester, provided you have completed all required financial aid documentation and are registered for the correct number of credits.
If the amount of financial aid exceeds the eligible charges on your account, the resulting credit balance will be refunded to you by the University of Hawai’i Cashier’s Office or the campus business office. The refund will be sent to you in the form of a paper check, mailed to your current mailing address, or deposited directly into your bank account, if you have signed up for an eRefund.
eRefunds (Direct deposit)
eRefunds are a quick, secure and convenient way to get your credit balance refunds.
eRefunds can be deposited directly into your checking or savings account, and you don’t have to worry about a check getting lost in the mail, or make a trip to your bank. In addition, use of eRefunds means fewer paper checks and conservation of valuable resources.
To enroll in eRefunds :
- Go to MyUH
- Type in your UH username and UH password
- Go to View Charges/Make Payment
- Click on “Click here to access the Student Account Home Page”
- Click on “Refund” tab at the top of the page.
After a refund is posted to your account, you will receive an e-mail confirming the amount of the refund and the date the refund was processed by the cashier’s office. Please allow 3-5 business days after the email for the funds to be credited to your bank account. Be sure to check with your bank that your funds are available in your account before you begin to write checks, pay bills or withdraw money.
Answers to frequently asked questions about eRefunds are available at University of Hawai’i FAQs for Student eCommerce Services
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Military Information
Tuition Assistance
For students receiving military tuition assistance (TA) funds from the Department of Defense (DoD), any unearned tuition assistance (TA) is returned on a proportional basis through at least the 60 percent portion of the period for which the funds were provided to the military service branch. Tuition assistance funds are earned proportionally during the term, with unearned funds returned based upon when a student stops attending. When a service member stops attending school due to military service obligation, the university will work with the affected student to identify solutions that will not result in student debt for the returned portion.
Calculation of unearned TA is based on the percent of aid earned using the following formula:
Number of days completed/Total days in the course period = percent TA earned
The 16-week course refund schedule for DoD MOU Tuition Assistance Program students:
Before or during weeks 1-2 100% return to service branch
During weeks 3-4 75% return
During weeks 5-8 50% return
During weeks 9-10 40% return (60% of term completed)
During weeks 11-16 0% return
GI Bill Information
The term GI Bill refers to any Department of Veterans Affairs education benefit earned by members of Active Duty, Selected Reserve and National Guard Armed Forces and their families. The benefit is designed to help service members and eligible veterans cover the costs associated with getting an education or training. The GI Bill has several programs and each is administrated differently — depending on a person’s eligibility and duty status.
Chapter 33 Post 9/11:
The Post-9/11 GI Bill provides education benefits for those who have served on active duty for 90 or more days after Sept. 10, 2001 and may be transferred to their dependents.
Post-9/11 GI Bill Benefit Tiers
All Post 9/11 GI Bill benefit payments are based on the amount creditable active-duty service each veteran has since Sept. 10, 2001. For active-duty, guard and reserve personnel who have served on active duty since Sept. 10, 2001, the following table applies:
| Post-9/11 Service | Percentage of Maximum Amount Payable |
|---|---|
| At least 36 months | 100% |
| At least 30 continuous days on active duty and must be discharged due to service-connected disability or received a Purple Heart | 100% |
| At least 30 months, but less than 36 months | 90% |
| At least 24 months, but less than 30 month | 80% |
| At least 18 months, but less than 24 months | 70% |
| At least 6 months, but less than 18 months | 60% |
| At least 90 days, but less than 6 months | 50% |
Please see the following for more information:
https://www.va.gov/education/about-gi-bill-benefits/post-9-11/
Chapter 30 Montgomery GI Bill-Active Duty:
The Montgomery GI Bill helps service members and veterans meet their education and training costs with monthly benefit payments. There are a number of eligibility requirements including VEAP conversion or having contributed $100 per month during the first year of active duty.
Please see the following for more information:
https://choose.va.gov/education-and-training
Chapter 1606 Montgomery GI Bill-Guard & Reserve:
The MGIB-SR (Montgomery GI Bill Selected Reserve) details the GI Bill benefits available for Military Reserve and National Guard service members. In addition, activated reserve and Guard service members may be eligible for the Post-9/11 GI Bill if they were activated under certain conditions.
Tuition Assistance is a military benefit that pays the cost of tuition and some fees.
Virtually all military service members are eligible. However criteria for eligibility is determined by each branch.
Tuition Assistance covers up to 100% Tuition and Fees Not to exceed:
- $250 @ Semester Credit Hour
- $166 @ Quarter Credit Hour
$4,500 @ Fiscal Year *Navy has a 16 credit hour Annual Limit.
The Post 9/11 GI Bill provides up to 36 months (4 regular school years) of education benefits to eligible service members and veterans for:
- College,
- Business Technical or Vocational Courses
- Correspondence Courses
- Apprenticeship/Job Training
- Flight Training
- Licensing & Testing Programs
Service members (Active Duty, Guard and Reserve) and Veterans who have served at least 90 days on active duty since 9/10/2001. Survivors of military member who died on active duty after 9/10/2011 may be eligible for Fry Scholarship program which pays the same as Post-9/11 GI Bill
Paid Tuition and Fees, Living (Housing) Stipend and Book Stipend.
Benefits are tiered based on number of days on active duty.
Some limitations apply to those currently on active duty.
Benefits can be transferred to Spouse or Family member.
Montgomery GI Bill – Selected Reserves
Same as MGIB-AD at reduced rates.
- Six-year obligation to serve in the Selected Reserve.
- Officers must agree to serve six years in addition to their original obligation.
- High school diploma/GED.
- Maintain Selected Reserve Status.
Up to $397 per month for full-time institutional education.
Chapter 31 Veterans Readiness and Vocational Rehabilitation:
If you are a veteran who has a VA disability rating and an employment handicap, you may be entitled to Veteran Readiness and Employment (previously known as Vocational Rehabilitation and Employment) services under Chapter 31 of the GI Bill (VR&E). These services include – but are not limited to – counseling, training, education, and job placement assistance.
Please see the following for more information: https://www.va.gov/careers-employment/vocational-rehabilitation/
The following sites for VA Education Benefits Offices are available by campus to meet the needs of our military students:
| Campus | Website |
|---|---|
| University of Hawai’i- Manoa | https://manoa.hawaii.edu/registrar/veteran-benefits/ |
| University of Hawai’i-Hilo | https://hilo.hawaii.edu/veterans |
| University of Hawai’i-West Oahu | https://westoahu.hawaii.edu/admissions/military-veteran/ |
| University of Hawai’i-Maui | https://maui.hawaii.edu/veterans/ |
| Leeward Community College | https://www.leeward.hawaii.edu/military |
| Kapi’olani Community College | https://www.kapiolani.hawaii.edu/admissions/veteran-and-military-resource-center/ |
| Honolulu Community College | https://www.honolulu.hawaii.edu/services/veterans-services/ |
| Hawai’i Community College | https://www.hawaii.hawaii.edu/admissions/veterans |
| Kaua’i Community College | https://www.kauai.hawaii.edu/veterans |
| Windward Community College | https://windward.hawaii.edu/paying-for-college/va-educational-benefits/ |
Each Veterans Affairs Education Benefits Office is there for military students to assist with certification for each semester the veteran or those utilizing veteran benefits used for GI Bill to pay for their education. Please work with the School Certifying Official associated with your home school to ensure necessary certification of courses as well as any other concerns dealing with the successful completion of your financial needs. The Veterans Affairs Offices are here to serve you. When making any changes to your schedule, please notify your certifying official. Notification will ensure proper handling of your military benefits.
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Online Services
- Update Your Address:
- Go to MyUH
- Type in your UH username and UH password
- Go to Academic Services
- Go to View/Update my Address
- View Your Form 1098T
- Go to MyUH
- Type in your UH username and password
- Click on “View/Print 1098-T Tax Form and Information”
- Enter the Tax Year to view your record
- Making Payment
- Go to MyUH
- Type in your UH username and UH password
- Go to View Charges/Make Payment
- Click on “Click here to access the Student Account Home Page”
- Click on “Payments” tab at the top of the page
- Designate an Authorized User
- Go to MyUH
- Type in your UH username and UH password
- Go to View Charges/Make Payment
- Click on “Click here to access the Student Account Home Page”
- Click on “Authorized Users” tab at the top of the page
- Sign up for Payment Plan
- Go to MyUH
- Type in your UH username and UH password
- Go to View Charges/Make Payment
- Click on “Click here to access the Student Account Home Page”
- Click on “My Account”, then click on “Payment Plan” at the top of the page.
- Sign up for eRefund
- Go to MyUH
- Type in your UH username and UH password
- Go to View Charges/Make Payment
- Click on “Click here to access the Student Account Home Page”
- Click on eRefund tab at the top of the page
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Tuition Schedules
View official tuition schedules
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Tuition and Fee Payments
Tuition and fee payments can be made by:
- MyUH Online: Pay by MasterCard, VISA or any credit card accepted by the Discover Network such as Discover, Diners, and JCB, pinless debit card or web check (checking or savings account). Registered students may sign up for an installment payment plan for the fall and spring terms. Log on to MyUH for more details. The payment plan is not available during the summer terms.
- Mail: Make checks payable to “University of Hawai’i” and mail to any campus business office. Mail payments must be RECEIVED by the appropriate payment deadline. You should allow a minimum of 5 days for delivery prior to the deadline. Do not use Campus Mail. To ensure proper crediting to your account, write your UH number on the bottom left corner of the check.
- In Person: Pay by cash, check, money order, or cashier’s check at any campus business office (no in-person credit card payment).
- Parents and Other Authorized Users: If you have been set up as an Authorized User, you may logon to the Authorized User site with your email address and password provided to you.
- International Bank Account: International students may originate tuition payments from a bank in their home country. Payments must be for the exact amount owed, and must be completed and processed by the bank no later than five (5) business days before the payment deadline.
- Students can login to their MyUH account to review their balance, and then click the “Make International Payment Button” to proceed through the payment process.
- Authorized Payers can go to https://hawaii.myonplanu.com/login to create a “New Account” or have their student add them as an Authorized Payer in the Flywire system.
EFT: The University of Hawai’i does not accept wire transfers or e-mail payments from individual students.
Financial Aid Disbursements and Credit Balances
The University begins disbursing financial aid to the student account no earlier than ten (10) days before the start of each semester, provided you have completed all required financial aid documentation and are registered for the correct number of credits.
If the amount of financial aid exceeds the eligible charges on your account, the resulting credit balance will be refunded to you by the University of Hawai’i Cashier’s Office or the campus business office. The refund will be sent to you in the form of a paper check, mailed to your current mailing address, or deposited directly into your bank account, if you have signed up for an eRefund.
UH Bursar’s Office Application of Payments Procedure
The ten UH institutions all fall under the same Hawai‘i State Board of Regents governing body, which allows for a single, systemwide UH Application of Payment Process. The UH Application of Payment Process identifies the cash management process for applying financial aid payments toward institutional charges for students enrolled at multiple UH campuses. The application of payment process applies to all UH students, regardless of whether or not a student chooses to apply for maximum financial aid eligibility consideration by completing a Concurrent Enrollment Form under the blanket UH Financial Aid Consortium Agreement.
Effective Fall 2021:
- Payment will be applied to tuition, housing, meal plan, and institutional fees in that order. Institutional fees include: lab fees, student government fees, health service fees, student center fee, publishing fee, campus center fee, communication fee, and specific course field of study fees.
- Payment will be made to home campus by financial aid detail codes such as Pell grant, Subsidized Loans, and Unsubsidized Loans related to home campus by priority coding. Priority coding will pay tuition, housing (if applicable), and institutional fees at the home campus, then the host campus will receive the remainder of financial aid to pay any outstanding tuition and instructional fees in that order.
- Any remaining credit from financial aid will be refunded to the student through their home campus.
For more information, please contact Denise DeArment, UH System Bursar:
Telephone: (808) 956-2934
Email: dearment@hawaii.edu
UH Concurrent Enrollment Agreement
eRefunds (Direct deposit)
eRefunds are a quick, secure and convenient way to get your credit balance refunds. eRefunds can be deposited directly into your checking or savings account, and you don’t have to worry about a check getting lost in the mail, or make a trip to your bank. In addition, use of eRefunds means fewer paper checks and conservation of valuable resources.
To enroll in eRefunds :
- Go to MyUH
- Type in your UH username and UH password
- Go to View Charges/Make Payment
- Click on “Click here to access the Student Account Home Page”
- Click on “Refund” tab at the top of the page.
After a refund is posted to your account, you will receive an e-mail confirming the amount of the refund and the date the refund was processed by the cashier’s office. Please allow 3-5 business days after the email for the funds to be credited to your bank account. Be sure to check with your bank that your funds are available in your account before you begin to write checks, pay bills or withdraw money.
Answers to frequently asked questions about eRefunds are available at: https://www.hawaii.edu/myuhinfo/refunds/ .
Note: If your financial aid is reduced for any reason (i.e. your full time or half time status has changed, you receive additional resources, etc), you may owe a portion or all of the credit balance refund back to the University.
Sponsored Student/Third Party Payments
If your tuition is being paid by a third party sponsoring agency (e.g., World Health Organization, East-West Center, Alu Like, Vocational Rehabilitation, U.S. Armed Forces Branch, State of Hawai’i Department of Education, etc), the Cashier’s office must receive the letters of financial guarantee, purchase orders or authorization letters from your sponsor by the appropriate home campus payment deadline.
If you have questions or want to confirm that your sponsor has met University billing requirement, please call your home campus business office. If these deadlines cannot be met, you should pay for your own tuition and fees by your payment deadline. When the sponsor sends payment for the tuition and fees, the University Cashier’s Office will process a refund.
If the third party sponsoring agency does not make payment for your tuition for any reason after being billed by the University, you will be responsible for paying any unpaid balances on your student account. Failure to do so will result in sanctions for outstanding financial obligations being imposed on your student account.
National Service Trust/Americorps Recipients
Access the AmeriCorps online payments system at their website https://manoa.hawaii.edu/undergrad/civic-engage/about-americorps-vista/. In Quick Links, click “For Individuals” to create and submit an online request for your AmeriCorps Education Award benefits. AmeriCorps will send the request electronically to your selected campus financial aid office for processing. The financial aid office will certify your eligibility and submit the information to AmeriCorps. After AmeriCorps does the final approval, the funds will be sent electronically to the University. The request for payment should be made after you register but no later than 10 working days before your appropriate payment deadline.
U.S. Army Reserve Tuition Subsidy
The 9th RSC has received approval for the Pacific Reserve Education Program (PREP). Take your approved form DA2171 to any campus Cashier’s Office by the appropriate payment deadline. You are responsible for paying any remaining tuition and fees not covered by PREP. Contact your Army Reserve unit commander for more information.
VETERAN’S BENEFITS
The U.S. Department of Veterans Affairs approves applications and makes decisions about eligibility, payments and issuance of checks.
Each campus Veteran’s Affairs Certifying Official is responsible for certifying and monitoring veterans’ enrollment, academic progress, and other academic information. Visit the U.S. Department of Veterans Affairs website http://www.gibill.va.gov/ for more information.
Post 9/11 GI Bill (Chapter 33)
Chapter 33 payments for tuition and fees are paid directly to the University approximately six weeks after receiving certification from the campus VA Certifying Official.
Refunds due to changes in registration after the first day of the term will be sent to the student. Refunds due to non-attendance will be sent to VA. If funds are returned to the VA because you did not officially withdraw from the University, you will be responsible for all tuition and fee charges incurred.
Hawai’i campuses participate in the Yellow Ribbon program. Please check with the VA Certifying Official at your home campus for availability and eligibility.
MILITARY SPOUSE CAREER ADVANCEMENT ACCOUNTS (MyCAA)
MyCAA payments are paid directly to the University. You must bring or send a copy of your approved Financial Assistance Form to the campus business/cashier’s office for each term you register at least 48 hours prior to your payment receipt deadline. This will ensure that an invoice is sent and grades will be posted for classes you are registered for. If the MyCAA program does not make payment for your tuition for any reason after being billed by the University, you will be responsible for paying any unpaid balances on your student account.
Hawai’i National Guard Tuition Assistance
The Hawai’i National Guard Tuition Assistance Program is a reimbursement program. At the end of each semester, the National Guard will reimburse Guard members directly for tuition. Please contact your unit commanding officer for further information. Students are responsible for paying all tuition and fees to the Cashier’s Office by the appropriate payment deadline.
UH Achievement Scholarship Recipients
If you are receiving a University of Hawai’i Achievement Scholarship, check with the college/department/office awarding the scholarship before you pay any tuition and fees. You are responsible to pay any remaining charges not covered by the scholarship. When awarded a scholarship, the awarding college/department/office will submit your information to the Financial Aid Office for disbursement. Once enrollment is verified and not earlier than 10 days before the start of the semester, your scholarship will be disbursed.
Employee Tuition Waivers
All University of Hawai’i employees, and spouses or domestic partners of employees in BU 07, 08, 86 and 87 who register for credit courses offered through any unit of the University of Hawai’i are exempt from the payment of tuition and fees up to a maximum of 6 credits in accordance with Board of Regents Policy 6-11.
Employee Tuition Waivers
Employee Spouse and Domestic Partner Tuition Waivers
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Tuition and Fee Refunds
If you drop or withdraw from classes by the specified refund deadline at each campus, you may be eligible for a refund of tuition and fees. Tuition is automatically recalculated and reversed during the refund period. After the refund deadline, tuition and fees will not be re-calculated or reversed. Students are responsible for all tuition and fees remaining on their account.
Refunds due to a complete withdrawal, change from full-time to part-time, drop in credit hours or change from one tuition rate to another are processed approximately 4 weeks after the end of the 50% drop period for the semester.
NOTE: Student activity fees are not refunded unless the student is completely withdrawn from ALL campuses of the University of Hawai’i system before the first day of the term.
University of Hawai‘i Student Refunds Policy
SIGN UP FOR DIRECT DEPOSIT (eRefund)
If you paid by cash or check, sign up to have your refund direct deposited into your U.S. bank account. This is the quickest way to receive a refund.
To enroll in eRefunds:
- Go to MyUH
- Type in your UH username and UH password
- Go to View Charges/Make Payment
- Click on “Click here to access the Student Account Home Page”
- Click on “eRefunds” tab at the top of the page
Direct deposit allows your money to go straight to your bank. The University of Hawai’i highly recommends you sign up for eRefund to avoid problems with lost checks due to outdated addresses and to save a trip to the bank. Use of eRefund means fewer paper checks and conservation of valuable resources.
You will receive an e-mail confirming the amount of the refund and the date the refund was processed by the cashier’s office. The money will be available in your bank account approximately 3-5 business days after receipt of the email. We deposit refunds daily Monday – Friday. However your bank may not post the money to your account immediately.
Be sure to check with your bank that your funds are available in your account before you begin to write checks, pay bills or withdraw money.
Other Important Refund Information
Refund checks are payable only to the student.
If you have a financial hold with the University of Hawai’i, your refund may be delayed as it will not be processed until the unpaid obligation is cleared. Any refund will first be applied to unpaid charges owed to the University.
Note: If your financial aid is reduced for any reason (i.e. your full time or half time status has changed, you receive additional resources, etc), you may owe a portion or all of the credit balance refund back to the University.