Contact Us – Student Accounts

Each University of Hawaii student is assigned an email address when admitted. Your email address is in username@hawaii.edu format.  

Email sent to your UH email account is considered an official channel of communication by the University. 


All email for payments, refunds and payment plans will be sent to this email address so you are responsible for checking it regularly. You may check your UH email through MyUH or directly at https://gmail.hawaii.edu.

Please use your “hawaii.edu” e-mail when corresponding via email and include your UH student ID# in your message.

For inquiries about your student account, email billpayment-l@lists.hawaii.edu. For faster response, please include your home campus, name and student ID in the subject line of your email inquiry.

Although we welcome inquiries from parents, due to the Family Educational Rights and Privacy Act (FERPA), we are not be able to discuss with parents the details of a student’s account without the student’s written consent.  We are only able to discuss general information with parents.   Therefore, when making inquiries, it is preferable that the student make direct contact with the department or office involved.

Click item below to go to desired Contact Us category:

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Campus Cashier’s Offices

Please Select Your Home Campus

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University of Hawai’i at Manoa

Cashier Window Service
M-F – 9:00 am – 3:00 pm

2600 Campus Rd. QLCSS 105
Honolulu, HI 96822-2205                                                                 
Phone: (808) 956-7554
Located in the QLC Student Services Bldg, Room 105

NameArea of ResponsibilityPhone NumberEmail
Sera LeeManager(808) 956-2100seralee@hawaii.edu
Brigitte GranadosFiscal Specialist(808) 956-2104bdg217@hawaii.edu
Janice KondoAssistant Manager(808) 956-7554kondoj@hawaii.edu
Kenrick NakamuraFiscal Specialist(808) 956-7554kenrickn@hawaii.edu
Lloyd NakataIT Support(808) 956-7554lloydn@hawaii.edu
Nicole WakuiFiscal Specialist(808) 956-2103nkw3@hawaii.edu

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University of Hawai’i at Manoa Outreach College

Cashier Window Service
M-F – 9:00 am – 3:00 pm

2600 Campus Road, QLCSS 105
Honolulu, HI 96822-2205                                                          
Phone: (808) 956-5899  
Email:  ocfiscal@hawaii.edu
Located in the QLC Student Services Bldg, Room 105

NameArea of ResponsibilityPhone NumberEmail
Elena KadekawaAdministrative Officer(808) 956-2033ekashiwa@hawaii.edu
Patrick LaoronCashier(808) 956-6878laoronp@hawaii.edu
Lisa Miyamoto MatsudaStudent Accounts(808) 956-8245lmiyamot@hawaii.edu

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University of Hawai’i at Manoa Student Housing – Cashier

Cashier Window Service
M-F – 8:00 am – 4:00 pm

Frear Hall 2569 Dole St.                                                                                    
Honolulu, HI 96822-2381
Phone: (808) 956-5178
Located on the street level

NameArea of ResponsibilityPhone NumberEmail
Cathy ChowStudent Housing(808) 956-4017ctchow@hawaii.edu

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University of Hawai’i at Hilo

Monday – Thursday 8:00 am to 4:00 pm
Friday 8:30 am to 4:00 pm
Closed on State Holidays


200 W. Kawili St. Hilo, HI 96720-4091
Phone: (808) 932-7025  
Email:  uhhcash@hawaii.edu
Located in the Student Services Center, Room W-101

NameArea of ResponsibilityPhone NumberEmail
Grant OkazakiFiscal Specialist(808) 932-7025gokazaki@hawaii.edu
Sang Son SumidaStudent Accounts(808) 932-7025    sssumida@hawaii.edu

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University of Hawai’i at West O’ahu

Cashier Window Service
M-F – 10:00 am – 2:00 pm


91-1001 Farrington Hwy.
Kapolei, Hawaii 96707
Phone: (808) 689-2890 
Email:  uhwocash@hawaii.edu
Located in Campus Center C-144

NameArea of ResponsibilityPhone NumberEmail
Tracy HigaStudent Accounts(808) 689-2888    tracyhig@hawaii.edu

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Hawai’i Community College

Cashier Window Service
M-F 8:30 am – 4:00 pm


1175 Manono Street
Hilo, HI 96720-5096
Phone: (808) 934-2740 
Email:  hawccbo@hawaii.edu

NameArea of ResponsilbityPhone NumberEmail
Kirk MikamiStudent Accounts(808) 934-2746kirkmika@hawaii.edu

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Honolulu Community College

Cashier Window Service
M-F- 8:00 am – 4:00 pm


874 Dillingham Blvd.
Honolulu, HI 96817-4598
Phone: (808) 845-9102
Located in Bldg. 6, First Floor

NameArea of ResponsibilityPhone NumberEmail
Selina NihoaCashier/Student Accounts(808) 845-9139nihoa4@hawaii.edu
Cindy YangCashier/Student Accounts(808) 845-9140cyyang@hawaii.edu

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Kapi’olani Community College

Cashier Window Service
M-F – 8:00 am – 3:30 pm

4303 Diamond Head Rd.
Honolulu, HI 96816-4421
Phone: (808) 734-9524
Located in Ilima 106

NameArea of ResponsibilityPhone NumberEmail
Cynthia Chin DelongStudent Accounts(808) 734-9888chinc@hawaii.edu
Jayme WongStudent Accounts(808) 734-9774jayme.wong@hawaii.edu

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Kaua’i Community College

Cashier Window Service by Appointment Only
M-F – 8:00 am – 3:30 pm


3-1901 Kaumualii Hwy.
Lihue, HI 96766-9500
Phone: (808) 245-8311
Located in the One Stop Center

NameArea of ResponsibilityPhone NumberEmail
Kahale BlackstadStudent Accounts(808) 245-8235blacksta@hawaii.edu
Deanne KoshiStudent Accounts(808) 245-8214deannesy@hawaii.edu

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Leeward Community College

Cashier Window Service
M-F – 8:00 am – 3:30 pm

96-045 Ala Ike
Pearl City, HI 96782-3393
Phone: (808) 455-0308 
Email:  lcc.cashier@hawaii.edu
Located in building DH B103.

NameArea of ResponsibilityPhone NumberEmail
Patty UmetsuStudent Accounts(808) 455-0308pumetsu4@hawaii.edu

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University of Hawai’i, Maui College

Cashier Window Service
M-Th – 8:30 am – 3:30 pm
Fri – 8:30 am – 12:00pm, 2:00pm-3:30pm

310 West Kaahumanu Ave.
Kahului, HI 96732-1617
Phone: (808) 984-3257 
Email:  mcbusoff@hawaii.edu
Located in Hookipa Bldg, Room 113

NameArea of ResponsibilityPhone NumberEmail
Liane AwanaStudent Accounts(808) 984-3347lawana@hawaii.edu
Laura KahoohanohanoStudent Accounts(808) 984-3372lkahooha@hawaii.edu
Chris PascuaStudent Accounts(808) 984-3596chrisp23@hawaii.edu

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Windward Community College

Cashier Window Service
M-F – 8:00 am – 3:30 pm

45-720 Keaahala Road
Kaneohe, Hawaii 96744
Phone: (808) 235-7411
Located in Alakai Bldg, Room 114

NameArea of ResponsibilityPhone NumberEmail
Jerri Ann SamuraStudent Accounts(808) 235-7411jerriann@hawaii.edu

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Campus Financial Aid Offices

Financial Aid Offices Webpages

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1098T Campus Contacts

The link and names listed can be contacted for assistance.

Contact your home campus “Cashier” if you need to:

  • correct or provide social security number on your 1098-T form
  • did not receive a form 1098-T

Contact your home campus “Registration” if you need clarification on specific 1098-T items:

  • questions on registration for reporting calendar year
    • Box 1 is used for payments received based on qualifying tuition and fees for the semester(s) that you were enrolled in for that calendar year
    • Enrollment status
    • Confirm Social Security Number information on file
    • Assistance with residency type information

Contact your home campus “Financial Aid” for questions on financial aid received during calendar year.  Please note the following:

  • Box 5 consists of scholarships and grants received within the calendar year and financial aid can assist with any questions
  • Any financial aid adjustments that have taken place for a prior year adjustment

For all other questions, please contact System Bursar at uh-bursar@lists.hawaii.edu.

Please contact the appropriate representative for the campus(es) attended. Note: Campus representatives are not tax advisors. If you require information on how to claim the tax benefits and whether you qualify for the credit, please consult your tax advisor.

Please select campus:

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University of Hawai’i at Manoa-1098T Contacts

CategoryOfficePhone NumberEmail
CashierManoa Cashier’s Office(808) 956-7554billpayment-l@lists.hawaii.edu
Financial AidManoa Financial Aid Office(808) 956-7251finaid@hawaii.edu
RegistrationManoa Registrar’s Office(808) 956-8010uhmanoa.records@hawaii.edu

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University of Hawai’i at Hilo-1098T Contacts

CategoryOfficePhone NumberEmail
CashierHilo Cashier’s Office(808) 932-7025uhhcash@hawaii.edu
Financial AidHilo Financial Aid Office(808) 932-7449uhhfao@hawaii.edu
RegistrationHilo Registrar’s Office(808) 932-7447uhhro@hawaii.edu

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University of Hawai’i at West O’ahu-1098T Contacts

CategoryOfficePhone NumberEmail
CashierWest Oahu Cashier’s Office(808) 689-2890uhwo.cashiers@hawaii.edu
Financial AidWest Oahu Financial Aid Office(808) 689-2900uhwo.finaid@hawaii.eduu
RegistrationWest Oahu Registrar’s Office(808) 689-2900uhworec@hawaii.edu

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Hawai’i Community College-1098T Contacts

CategoryOfficePhone NumberEmail
CashierHawai’i Cashier’s Office(808) 934-2740hawccbo@hawaii.edu
Financial AidHawai’i Financial Aid Office(808) 934-2712hawccfao@hawaii.edu
RegistrationHawai’i Registrar’s Office(808) 934-2710hawccar@hawaii.edu

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Honolulu Community College1098T Contacts

CategoryOfficePhone NumberEmail
CashierHonolulu Cashier’s Office(808) 845-9102honccbo@hawaii.edu
Financial AidHonolulu Financial Aid Office(808) 845-9116honccfao@hawaii.edu
RegistrationHonolulu Registrar’s Office(808) 845-9120honcc@hawaii.edu

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Kapi’olani Community College-1098T Contacts

CategoryOfficePhone NumberEmail
CashierKapi’olani Cashier’s Office(808) 734-9524billpayment-l@lists.hawaii.edu
Financial AidKapi’olani Financial Aid Office(808) 734-9537kapfao@hawaii.edu
RegistrationKapi’olani Registrar’s Office(808) 734-9555kapinfo@hawaii.edu

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Kaua’i Community College1098T Contacts

CategoryOfficePhone NumberEmail
CashierKaua’i Cashier’s Office(808) 245-8205billpayment-l@lists.hawaii.edu
Financial AidKaua’i Financial Aid Office(808) 245-8360kauccfao@hawaii.edu
RegistrationKaua’i Registrar’s Office(808) 245-8225arkauai@hawaii.edu

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Leeward Community College-1098T Contacts

CategoryOfficePhone NumberEmail
CashierLeeward Cashier’s Office(808) 455-0308lcc.cashier@hawaii.edu
Financial AidLeeward Financial Aid Office(808) 455-0606lccfao@hawaii.edu
RegistrationLeeward Registrar’s Office(808) 455-0646lccar@hawaii.edu

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University of Hawai’i, Maui College-1098T Contacts

CategoryOfficePhone NumberEmail
CashierMaui Cashier’s Office(808) 984-3257mcbusoff@hawaii.edu
Financial AidMaui Financial Aid Office(808) 984-3277mauifa@hawaii.edu
RegistrationMaui Registrar’s Office(808) 984-3267uhmcar@hawaii.edu

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Windward Community College-1098T Contacts

CategoryOfficePhone NumberEmail
CashierWindward Cashier’s Office(808) 235-7411billpayment-l@lists.hawaii.edu
Financial AidWindward Financial Aid Office(808) 235-7449wccfao@hawaii.edu
RegistrationWindward Registrar’s Office(808) 235-7432winccar@hawaii.edu

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System Bursar

2600 Campus Rd QLCSS 105
Honolulu, HI 96822-2205
Phone: (808) 956‐7554
Located in the QLC Student Services Bldg. Room 105

NameArea of ResponsibilityPhone NumberEmail
Denise DeArmentSystem Bursar(808) 956‐2934dearment@hawaii.edu
Richard KomenakaCollection Specialist(808) 956‐6295rkomenak@hawaii.edu
Stefan MeinlSystem IT Support(808) 956‐2102meinl808@hawaii.edu
Anna TranFiscal Specialist(808) 956-0817annat@hawaii.edu

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