Information Technology Management

Hong-Mei Chen and Rick Kazman conduct research in the emerging field of SSME (Service Science, Management and Engineering). The field's vision is to discover the underlying logic of complex service systems and to establish a common language and shared frameworks for service innovation. To this end, an interdisciplinary approach is adopted for research on service systems.

Hong-Mei Chen and Rick Kazman conduct research in the emerging field of SSME (Service Science, Management and Engineering). The field's vision is to discover the underlying logic of complex service systems and to establish a common language and shared frameworks for service innovation. To this end, an interdisciplinary approach is adopted for research on service systems.

Gary Fontaine is currently studying global swarming of multinational enterprises, an emergent phenomenon supported by networking technologies.