ITS TELECOM REQUEST (TR) FORM
PURPOSE:
This new online form replaces Form 1A Telecommunications Request (TR) and should be completed for all telephone, data, and other telecommunications service requests except for those requiring Department of Accounting & General Services approval.
STEP 1: Filling out the Form
Open the Telecom Request Form. The (form) Submitter is the Department Telecom Coordinator (DTC) or Alternate DTC.
The link to the main page of Kuali Build where you can access saved forms is https://hawaii.kualibuild.com/
All fields indicated with an * are required fields for initial submission.
DEPARTMENT NAME: Enter the department name the line is assigned to or will be assigned to.
REQUESTER: The NAME and TELEPHONE number of the person requesting the work/service.
CONTACT: The NAME, LOCATION (Bldg and Room) and TELEPHONE number of the person who can provide more information and access.
BILLING ADDRESS: Mailing address for billing.
REQUEST:
- 10 requests (LINE#) can be listed per TR.
- Enter the LINE# to be serviced or put NEW for new installs.
- Use the drop-down list to select the type of work requested for the LINE listed.
- Provide a description of work including BUILDING, FLOOR, ROOM, JACK NUMBER for the old and new (if applicable) locations.
- For new installs, a new window will display requiring the NAME of the user, position or location assigned to the line.
- EQUIPMENT ACCOUNT CODE/CAMPUS CODE: The new equipment account code for the line listed above. This cannot be a Federal Account Code.
- TOLL ACCOUNT CODE/CAMPUS CODE: The new toll account code for the line listed above.
ESTIMATED COST: The total estimated one-time cost for all work requested on the TR.
APPROVAL:
- DEPARTMENT AUTHORIZATION/TELEPHONE NUMBER: Enter the NAME and TELEPHONE NUMBER.
- ACCOUNT CODE: The account code to charge the total one time cost of the TR. Include the campus code for Kuali account codes
Start typing the name and a list of names to select from will appear.
NEW SUBMITTED BY: The DTC or Alternate DTC who submitted the request. This field is populated automatically based on the person logged in to Kuali.
FOR TELECOM USE ONLY: For processor notes and approvals.
ACTIONS: While working on this form, you can save at any time by clicking on the “Save” button. When you have completed the form, click on the “Submit” button. If you change your mind on this request click on the “Discard” button.
TO RETURN TO A SAVED FORM: Go to the Kuali Build page (https://hawaii.kualibuild.com/) Click on the “Action List” at the top of the page. This will list the forms you have saved.
STEP 2: Department Authorization Approval
Once the Submitter clicks on the Submit button, an email will be sent to the person listed as the Department Authorization. The email will be sent from Kuali Notifications <no-reply@kuali.co> with the subject “Your APPROVAL is required: ITS Telecom Request - Department Authorization Approval”.
If the information is correct, the Department Authorizer may approve the TR by clicking on the Approve button. If not, the Department Authorizer may make changes to the information entered on the form then Approve. The Department Authorizer may also Send Back the TR and a notification will be sent back to the Submitter to make the necessary changes. Or they may Deny the TR and a notification will be sent back to the Submitter that the form was denied and will need to be re-submitted as a new document.
ACTIONS: While working on this form, you can save at any time by clicking on the “Save” button. When the Department Authorization has made any necessary changes, they can Approve to send to STEP 3 or Send Back to have the Submitter make changes or corrections or Deny which will cancel the document.
TO RETURN TO A SAVED FORM: Go to the Kuali Build page (https://hawaii.kualibuild.com/) Click on the “Action List” at the top of the page. This will list the forms you have saved.
STEP 3: Fiscal Administrator Approval
If the TR is approved by the person listed as the Department Authorization, an email will be sent to the person listed as the Fiscal Administrator. The email will be sent from Kuali Notifications <no-reply@kuali.co> with the subject “Your APPROVAL is required: ITS Telecom Request - FA Approval”.
If the information is correct, the FA may approve the TR by clicking on the Approve button. If not, the FA may make changes to the information entered on the form then Approve. The FA may also Send Back the TR and a notification will be sent back to the Submitter to make the necessary changes. Or they may Deny the TR and a notification will be sent back to the Submitter that the form was denied and will need to be re-submitted as a new document.
ACTIONS: While working on this form, you can save at any time by clicking on the “Save” button. When the FA has made any necessary changes, they can Approve to send to STEP 4 or Send Back to have the Submitter make changes or corrections or Deny which will cancel the document.
TO RETURN TO A SAVED FORM: Go to the Kuali Build page (https://hawaii.kualibuild.com/) Click on the “Action List” at the top of the page. This will list the forms you have saved.
STEP 4: Department Telecom Coordinator Approval
If the TR is approved by the person listed as the FA, an email will be sent to the person listed as the Department Telecom Coordinator. The email will be sent from Kuali Notifications <no-reply@kuali.co> with the subject “Your APPROVAL is required: ITS Telecom Request - DTC Approval”.
If the information is correct, the DTC may approve by clicking on the Approve button. If not, the DTC may make changes to the information entered on the form then Approve. The DTC may also Send Back the TR and a notification will be sent back to the Submitter to make the necessary changes. Or they may Deny the TR and a notification will be sent back to the Submitter that the form was denied and will need to be re-submitted as a new document.
ACTIONS: While working on this form, you can save at any time by clicking on the “Save” button. When the DTC has made any necessary changes, they can Approve to send to STEP 5 or Send Back to have the Submitter make changes or corrections or Deny which will cancel the document.
TO RETURN TO A SAVED FORM: Go to the Kuali Build page (https://hawaii.kualibuild.com/) Click on the “Action List” at the top of the page. This will list the forms you have saved.
STEP 5: ITS Approval and Completion
If the TR is approved by the Departmental Authorization, FA and the DTC, the form will be sent to ITS for approval. Once approved, an email will be sent to the Submitter, DTC, FA and the Telecom team with the final information on the form. The email will be sent from Kuali Notifications <no-reply@kuali.co> with the subject “ITS Telecom Request Approved”.
CONTACT: If you have any questions or need assistance, please call ITS Telecom at (808) 956-6033 or email us at telecom@hawaii.edu.
