Services Catalog » Data Center Services

Data Center Services

The UH IT Center offers virtual server (VMware) and co-location services for University of Hawaii departments. The following is a list of service options available that are available. For more information, please contact the ITS data center team at itsdc@hawaii.edu

Standard data center features
Static, Public IP address DNS Management Access Security	1000 Mbps non- dedicated Network Connection 24 x 7 x 365 Facility Access Firewall	UPS Power Central Cooling Central Generator

ITS Vmware Hosted Solutions

Standard Virtual Server: 75 GB System Disk 4 GB Ram 1 Virtual CPU^{1, 2} Operating System(Red Hat Linux or Microsoft Windows Server) Optional daily offsite backup Optional Monthly security scan 1000 Mbps network connection (non-dedicated)	$280/Server/Year $0.30/GB/yr
Setup: Setup of VM Installation of Operating System (RHEL or Windows) Configuration of Network DNS setup Setting up additional file systems (if purchasing additional disk space) Firewall rules configuration	No charge
To order a VM visit our VM Request page(UH Login required):	Order VM (Click on "Virtual Server (VS)")
Additional Virtual CPU	$170/CPU/Year
Additional Memory	$11/GB/Year
Additional Data Storage(minimum 25GB increments) 500GB High Performance SAS³ 500GB Economy SATA⁴	$400.00/yr(0.80/GB/yr) $65.00/yr(0.13/GB/yr)
SSL Certificate	Free ⁵

ITS Co-Location Service

IT Center Colocation Service

The IT Center data center is located on the UH Manoa campus

One 1GB public network port per server
Provide "remote hands" service under customer supervision⁶, ⁸

Services	Cost
Per Rack Unit(RU) charge per year	$125
1 Cabinet full cabinet charge per year	$3,700
Setup: Configuration of Network DNS setup Installation and configuration of backup client Firewall rules configuration	No charge
SSL Certificate	Free

Notes

¹Virtual CPU(vCPU) is roughly equal to 1 microprocessor core.
²Maximum number of vCPUs is two. Please consult with our data center support for further options if you need additional processing power.
³Serially Attached SCSI (SAS), 15,000rpm, good for high performance needs such as databases.
⁴Serial Advanced Technology Attachment (SATA), 7,500rpm, good for basic storage such as file sharing, web.
⁵Departments/programs are provided 1 free SSL certicate to enourage SSL use. Additional certicates are charged at regular price.
⁶Departments are required to have an IT Specialist to maintain their VM or colocated equipment. Premium support charges are assessed as a penalty for departments violating this policy.
⁷Remote hands: view/report device status lights, power on/off, etc.
⁸Does not apply to protected information systems, i.e., FERPA, HIPAA, etc.
⁹Cabinet Technical Specifications

Terms

Colocation Service Level Agreement(PDF, 153kb)
Virtual Server Service Level Agreement
Pricing is subject to change each fiscal year.
Facilities are generally available 24x7; however, due to unavoidable circumstances (i.e. weather or emergencies), there may occasionally be periods in which services and/or access is not immediately available.
Departments are required to have a qualified IT Specialist to manage their systems in the ITC or Keller data centers.
Power costs are not currently charged, but will become a charge in the future.
If expanding to larger subnet, re-addressing is REQUIRED.