Scheduled Downtimes

The site is down daily
between 2:30 - 3:00 AM for database backups.

Need Help?

Frequently Asked Questions

Need technical assistance?
Send email to:

Inquiries for work requests should be directed to the campus Facilities, O&M office.

Getting Started with eFacilities AiM

  • If this is your first time logging in, please contact your building coordinator or facilities manager to have a user security account created. Facility manager's information may be found by clicking on the campus links above.
  • Non-traditional employees (RCUH, emergency, casual hires) may need further assistance setting up login privileges. Contact for more information.
  • Some fields in AiM display the Zoom button FMAX zoom button next to a fillable field. This means a list of possible selections may be called up. Clicking on a selection will pre-fill the field.  Example:

    Zoom screen shot example

  • Go to the homepage for the User Guide
  • The email should be used for requesting technical AiM support only. 
  • Follow-up on work status directly with the respective campus office handling the request.