Ask Us logo

Quick Links

University of Hawai‘i Information Technology Services Policy on Equal Access to ITS Resources for Persons with Disabilities


The University of Hawai‘i Information Technology Services (ITS) department is committed to a policy of equal access to its web content, facilities, and services. These policies and procedures ensure that persons with disabilities will not, on the basis of that disability, be denied equal access to ITS resources. It is the responsibility of the ITS staff to adhere to this policy of equal access to ITS resources.

ITS identifies its legal obligations to make available reasonable and appropriate accommodations designed to provide access to ITS’s resources for users with self-disclosed disabilities in accordance with Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d). For UH students with disabilities and related extensive need for accommodation, ITS will coordinate services with the appropriate Disabilities Services Office.

This document is subject to change. This current version is available online at


"Persons with disabilities" means persons who have a physical or mental impairment that substantially limits one or more major life activities, have a record of such impairment, or are regarded as having such impairment.

"Reasonable and appropriate accommodations" means facilities modifications and/or service adjustments determined by the staff at ITS in consultation with the disabled UH faculty, staff, or student, Disabilities Services Office, or other appropriate resource. Assistive technology and assistance with ITS facilities and computers are examples of reasonable and appropriate accommodations.

Part I: Policy Statement

In compliance with federal civil rights law relating to persons with disabilities, the University of Hawai‘i is committed to a policy of nondiscrimination solely on the basis of disabilities status. The University of Hawai‘i is an equal opportunity/affirmative action institution and is committed to a policy of nondiscrimination on the basis of race, sex, age, religion, color, national origin, ancestry, disability, marital status, arrest and court record, sexual orientation, and veteran status. This policy covers admission and access to, and participation, treatment and employment in the University’s programs, activities, and services. Sexual harassment is prohibited under this policy. This policy applies to all ITS materials and facilities, including but not limited to its computer labs, electronic resources, and computer access.

All web content produced by ITS should be in compliance with Section 508 Standards and it should also meet, at minimal, the Web Content Accessibility Guidelines (WCAG) 2.0 Level 1, but should strive to meet WCAG 2.0 Level 2. If a disabled UH faculty, staff, or student finds the content on any ITS website inaccessible they may email or call the ITS Help Desk at (808) 956-8883.

Part II: Rights and Responsibilities


ITS recognizes the basic responsibility to identify and maintain the academic and technical standards that are fundamental to providing quality resources while ensuring the rights of persons with disabilities. To meet this obligation, ITS:

  • has the responsibility to ensure that all of its resources, viewed in their entirety, are accessible.
  • has the right to select among equally effective methods of accommodating persons with disabilities.
  • has the right to refer persons with disabilities to the appropriate agency with requests for accommodations that exceed those currently possible at ITS.
  • has the right to deny a request for services for persons with disabilities. If a request is denied, ITS has the responsibility to inform the individual of the reasons for the denial.

B. Persons with Disabilities

Persons with disabilities have the right to an equal opportunity to use and benefit from the resources that ITS has to offer. To ensure this right, persons with disabilities:

  • have the responsibility to identify themselves as needing appropriate, reasonable accommodations.
  • have the responsibility for making their needs known in a timely manner.
  • have the same obligation as any other UH faculty, staff, or student to comply with ITS policy and procedures.
  • have the responsibility to follow standard ITS policies and procedures. 
  • have the right to confidentiality of all information regarding their disability. Persons with disabilities have the right to choose to whom information about their disability will be disclosed.

Part III: Resources for Accessibility on UH Campuses

Please contact the following individuals for more information on accommodation policy and procedures:

UH System and UH Manoa
Mie Watanabe
University of Hawai‘i
EEO/AA Office
2442 Campus Road
Administrative Services Building 1-102
Honolulu, HI 96822
tel 808-956-7077 (voice/text)

UH Manoa (Students)
Alan Yang
Office of the Vice Chancellor for Students
University of Hawai‘i at Manoa
2600 Campus Road
Queen Lili‘uokalani Center for Student Services 409
Honolulu, HI 96822
tel 808-956-3290 (voice/text)

Ann Ito
Director, KOKUA Program (Disability Access)
Queen Lili‘uokalani Center for Student Services 013
Honolulu, HI 96822
tel 808-956-7511 (voice/text)

UH Hilo
Susan Shirachi
Director, University Disability Services
University of Hawai‘i at Hilo
200 Kawili Street
Hale Kauanoe A Wing Lounge
Hilo, HI 96720
tel 808-933-0816
tel 808-933-3334 (voice/text)

UH West O‘ahu
Adrienne Valdez
University of Hawai‘i at West O‘ahu
96-043 Ala Ike, Building 400
Pearl City, HI 96782
tel 808-454-4781

UH Community Colleges
Mary Perreira
University of Hawai‘i
Office of the Vice President for Community Colleges
2327 Dole Street, Room 14
Honolulu, HI 96822
tel 956-4650 (voice/text)

Hawai‘i Community College
Jim Yoshida
Hawai‘i Community College
200 West Kawili Street, MC 378
Hilo, HI 96720
tel 808-974-7427

Honolulu Community College
Brian Furuto
Honolulu Community College
874 Dillingham Boulevard, Building 6
Honolulu, HI 96817
tel 808-845-9236

Kapi‘olani Community College
Mona Lee
Kapi‘olani Community College
4303 Diamond Head Road, ‘Ilima 205
Honolulu, HI 96816
tel 808-734-9522

Kaua‘i Community College
Earl Nishiguchi
Kaua‘i Community College
3-1901 Kaumualii Highway, CCTR 214
Lihue, HI 96766
tel 808-245-8274
tel 808-245-8314 (voice/text)

Leeward Community College
Aulii Ross
Leeward Community College
96-045 Ala Ike, AD 222
Pearl City, HI 96782
tel 808-455-0248
tel 808-455-0532 (voice/text)

Maui Community College
Alvin Tagomori
Maui Community College
310 Kaahumanu Avenue, Hookipa 109
Kahului, HI 96732
tel 808-984-3268
tel 808-984-3325 (voice/text)

Windward Community College
Steven Nakasone
Windward Community College
45-720 Keaahala Road, Alakai 120
Kaneohe, HI 96744
tel 808-235-7403
Please rate the quality of this answer: Poor Fair Okay Good Excellent
Not the answer you were looking for? Try different keyword combinations and if you still can’t find your answer, please contact us.
Article ID: 960
Created: Wed, 07 Jan 2009 10:26am
Modified: Thu, 05 Sep 2013 2:02pm