ITS Supported Software

This is the master list of ITS supported software for Windows and Mac operating systems. ITS provides full technical support for the software and operating systems on the master list, unless otherwise marked (* = limited support). ITS provides "best effort" support for software and operating systems not on the supported software list.

Windows 10 Advisory: Microsoft released Windows 10 on July 29, 2015. A free upgrade to Windows 10 is available for qualifying Windows 7 SP1 and Windows 8.1 Update users until July 29, 2016. See Windows 10 FAQs for more information. UH administrative users are advised to continue using Windows 7.

VirusScan Enterprise 8.8 with Patch 6 is required for Windows 10 support. The current version, VSE 8.8 with Patch 5, is NOT compatible and will not install on Windows 10.

McAfee is scheduled to release VSE 8.8 with Patch 6 at the end of August, 2015. After ITS completes testing the software, it will be made available for download to valid UH faculty/staff/students. In the meanwhile, please ensure that Windows Defender (built-in to Windows 10), is kept up-to-date. Run Windows Update to update Windows Defender definitions.

There are some open source alternatives to paid software suites available. See Ask Us 1446 for a list of some of these products. Note that these products are under "best effort" support, and not fully supported as are the software listed below.

PC (i.e. Windows Based)


Operating Systems

* Limited Support

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Article ID: 575
Created: Fri, 31 Mar 2006 12:56pm
Modified: Mon, 24 Aug 2015 10:20am