What are the email server settings and how do I use Web Mail, POP, or IMAP client software?

Google@UH Gmail

To access Google@UH Gmail, point your web browser to http://gmail.hawaii.edu. You will be prompted to enter your UH Username and Password. (To apply for a UH Username, visit this site: www.hawaii.edu/username.)

If the UH Username and Password are entered successfully, you should now see the initial Google@UH Gmail screen.

To end your email session, click on your email address in the upper right corner of the screen, and then press the Sign out button.

IMAP and POP

ITS has written documents that will walk you through the installation and configuration of email client software. You may obtain the documents and the software by download (PC or Mac ).

Note: Make sure you have enabled IMAP/POP in Google@UH Gmail before you continue, instructions can be found here.

You can configure mail using IMAP or POP in most third party email clients and mobile devices using the settings below.

How to configure IMAP:

If your device supports email via IMAP connection, you can connect the Google Apps email using the following information:

 

Incoming Mail (IMAP) Server - requires SSL: imap.gmail.com
Use SSL: Yes
Port: 993
Outgoing Mail (SMTP) Server - requires TLS: smtp.gmail.com (use authentication)
Use Authentication: Yes
Use STARTTLS: Yes (some clients call this SSL)
Port: 465 or 587
Account Name: your full email address (username@hawaii.edu)
Email Address: your full email address (username@hawaii.edu)
Password: your password

For more information on setting up a specific email client for IMAP, click here.

For Google's recommended IMAP settings click here. These settings will help optimize IMAP client performance.

How to configure POP:

If your device supports email via POP3 connection, you can connect the Google Apps email using the following information:

 

Incoming Mail (POP3) Server - requires SSL: pop.gmail.com
Use SSL: Yes
Port: 995
Outgoing Mail (SMTP) Server - requires TLS: smtp.gmail.com (use authentication)
Use Authentication: Yes
Use STARTTLS: Yes (some clients call this SSL)
Port: 465 or 587
Account Name: your full email address (username@hawaii.edu)
Email Address: your full Gmail email address (username@hawaii.edu)
Password: your password

For more information on setting up a specific email client for POP, click here.

 

Please note that if your client doesn't support SMTP authentication, you won't be able to send mail through your client using your Google Apps Mail address.

Also, if you're having trouble sending mail but you've confirmed that encryption is active for SMTP in your mail client, try to configure your SMTP server on a different port: 465 or 587.

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Article ID: 1278
Created: Wed, 26 Jan 2011 2:44pm
Modified: Thu, 10 Jan 2013 11:04am